Last week, the third annual Higher Ed Web Symposium was held at Wharton. Despite being a speaker at the inaugural symposium in 2008, this was the first year I’ve been able to enjoy the event as an attendee.
The keynote sessions were especially outstanding.
Don Norman, a user interface legend and personal hero of mine, spoke about Living With Complexity, also the title of his upcoming book. Basically, he argues that complexity is good for us as long as it’s accompanied by good design. Mr. Norman is a personal hero because so many principles from1988’s The Design of Everyday Things still hold true. Also, because his work is a comfort whenever I’m confused by an elevator or walk into a glass door.
Watch Don Norman’s talk here.
Cory Ondrejka, a Second Life co-founder, blew away the audience with his Angry Dinosaurs talk on Day Two. In 75 minutes and 300+ slides, Cory talked about institutional incompetence and hacks for accelerating change by citing examples from the music industry, the newspaper business, and the 19th century US Navy. A fast-paced, fascinating talk. I’ve already watched it twice.
Watch Cory Ondrejka’s talk here. It has implications for everyone in an organization, not just designers and technologists.
To all of my colleagues who organized the Higher Ed Web symposium and its virtual counterpart, congratulations and thank you!